Delete your ilmChat account

You can delete your ilmChat account at any time. ilmChat is provided by AZ Group.

Delete inside the app (fastest)

1. Open ilmChat and tap your profile picture at the top.
2. Scroll down and tap Delete account.
3. Enter your password if asked, tick the confirmation and tap Delete account.

Your account is deleted immediately.

Request by email

If you cannot open the app, email [email protected] from the email address of your ilmChat account with the subject “Delete my ilmChat account”. We will confirm and complete the deletion within 30 days.

What is deleted

• Your sign‑in account (email and password or Google link).
• Your profile: name, username, photo and “about” text.
• Your settings, block list and notification tokens.
• Your membership of all groups.

What may remain

• Messages you sent remain visible to the people and groups you sent them to, as with other messengers. To remove them, use “Delete for everyone” on those messages before deleting your account.
• Reports about safety violations may be kept as long as needed for safety and legal reasons.
• Deleted data may remain in our providers’ backups for a limited period before it is overwritten.